glaizaVillarba
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full CV.
6+ years of operations, automation, and systems — all in one document. Download and see the full picture.
In my
arsenal.
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Workflows that
convert.
End-to-end GHL automations — from lead capture to close.
Behind every
event. End-to-end.
From planning to execution.
I handle everything in the backend.
Marketing, logistics, systems, and team.
VP Nursing Masterclass
Managed full backend operations for a VP Nursing masterclass — from marketing plan, funnel build, and system setup to team coordination, live execution, and post-event follow up sequences.
Home Health Care Coach Webinar
Handled end-to-end event operations for a home health care coaching webinar — from marketing strategy and funnel setup to workflow automation, logistics, and live event execution.
Millionaire Nurse CEO Conference
Scaled the Millionaire Nurse CEO Conference from 50+ attendees in 2023 to 300+ in 2026. Managed everything in the backend — event planning, marketing strategy, hotel & venue logistics, sponsor and vendor coordination, funnels, systems, workflows, and full team management across all years.
operator by experience,
builder by instinct.
I spent years behind growing businesses — turning chaos into systems, pressure into process, and ideas into execution.
Operations taught me structure. Clients taught me standards. Automation taught me scale.
I stopped choosing between support and leadership when I learned how to do both at once.
6+ years building systems, leading remote teams, and keeping fast-moving businesses organized, profitable, and under control.
Served as the right hand to founders and executives across multiple industries — managing day-to-day operations, priorities, and decisions so they could stay in their zone of genius.
Managed executive calendars, inboxes, hiring coordination, onboarding, vendor relationships, travel logistics, and all internal follow-ups using structured weekly review systems and priority frameworks.
Founders reclaimed 10–20 hours per week. Teams became self-managed. Decision bottlenecks were eliminated and businesses scaled without the founder being the bottleneck.
Managed multi-department operations for coaching businesses, agencies, and service providers — building the internal infrastructure needed for consistent, scalable delivery.
Built SOPs, workflow documentation, KPI dashboards, team accountability systems, reporting cadences, and internal communication protocols across sales, ops, and delivery teams.
Reduced operational chaos, improved team visibility, and created systems that kept businesses running smoothly even during rapid growth or team changes.
Designed and built end-to-end CRM systems and automation workflows for coaches, agencies, and e-commerce businesses — handling everything from lead capture to post-purchase retention.
Built pipelines, tagging systems, automation sequences, lead nurture flows, booking workflows, payment follow-up systems, and onboarding journeys across GHL, Keap, Zapier, ThriveCart, HubSpot, and WooCommerce+FunnelKit.
Processed 965+ transactions with zero failures over 6 months. Reduced manual admin by 80%. Increased lead conversion rates through consistent, timely automated follow-up across multiple client accounts.
Led distributed remote teams of freelancers, VAs, and contractors across multiple time zones — keeping projects on track and communication clean without micromanaging.
Set up project management systems in Notion, ClickUp, and Asana — assigning owners, setting deadlines, running weekly standups, tracking deliverables, and removing blockers before they became problems.
Projects consistently delivered on time. Team accountability improved. Communication overhead dropped significantly with structured async workflows and clear ownership at every stage.
Owned the full client journey — from onboarding through to renewal — ensuring every touchpoint was handled with speed, care, and consistency that kept clients coming back.
Built onboarding sequences, offboarding workflows, renewal reminders, escalation protocols, feedback loops, and satisfaction check-in systems. Handled billing disputes, cancellations, and churn prevention directly.
Improved client satisfaction scores, reduced churn, and increased renewals through proactive systems that caught issues before clients had to raise them.
Built and launched complete funnel ecosystems for coaching programs, courses, and service businesses — from the landing page to the checkout to the post-purchase experience.
Designed and built landing pages, opt-in pages, sales pages, checkout flows, upsell pages, and thank-you sequences using GoHighLevel, WordPress/Divi, ThriveCart, and WooCommerce+FunnelKit with full backend automation integration.
Delivered complete, conversion-ready funnels on time for client launches. Reduced tech setup time and minimized launch errors through systematic pre-launch QA processes.
Managed the financial admin layer of multiple businesses — keeping cash flow visible, payments timely, and finance operations running without requiring constant founder involvement.
Built automated workflows for invoice reminders, payment confirmations, expense submissions, receipt storage, recurring billing alerts, subscription renewals, and live budget tracking using integrated tools and dashboards.
Reduced late payments, eliminated manual invoice chasing, and gave founders real-time visibility into their financial health without being buried in spreadsheets.
Integrated AI tools into client workflows and business operations — from deploying GoHighLevel AI Employees across 447 sub-accounts to using generative AI for content, copy, and creative production.
Configured GHL AI Employee features including opt-ins, billing, and rebilling settings at scale. Used ChatGPT, Claude, and Gemini for SOPs, email drafting, and content systems. Leveraged Kling AI and Sora for video content production in client campaigns.
Helped 447 sub-accounts successfully adopt AI features with zero disruption. Reduced content production time by 60%+ and improved response quality across client-facing communications through AI-assisted workflows.
I help founders run cleaner businesses, stronger teams, smoother systems, and faster growth — without being buried in daily operations.
Built to
convert.
